What Questions Should I Ask a Freight Shipping Company? - ColtonCooper Logistics

What Questions Should I Ask a Freight Shipping Company?

“I’m a business owner, and I need to ship a large order. What questions should I ask a freight shipping company?”

KEY TAKEAWAYS:

  • What questions should I ask a freight shipping company? Whether you’re shipping across state or across the country, here are six questions to ask your freight shipping company every time:
  • Question #1: Are you licensed and bonded?
  • Question #2: Can I track my cargo?
  • Question #3: Do I have to prepare my own cargo?
  • Question #4: What’s included in your rates?
  • Question #5: Will there be any costs at the destination to consider?
  • Question #6: Can you accommodate for my shipping needs?

 

What Questions Should I Ask a Freight Shipping Company? - ColtonCooper Logistics
What Questions Should I Ask a Freight Shipping Company? – ColtonCooper Logistics

Got shipping needs? Then you’ll need to speak with a freight shipping company. This step alone probably has you pretty stressed. You may have no idea where to begin, and you’re probably anxiously wondering, what questions should I ask a freight shipping company? All understandable. That’s why we’re here to help.

If you’re new to this blog series, then we’re glad to have you. We’re a team of shipping and logistics experts based in Colorado. We’re here to educate business owners about the shipping and logistics industry so they can feel more confident about their shipments.

So, where do I begin and how do I get the process rolling? What questions should I ask a freight shipping company?   

Let’s break it down in detail.

 

What questions should I ask a freight shipping company before I decide to work with them?

Before you decide on your go-to shipping company, you’ll need to ask them these six essential questions. Otherwise, you could find yourself with unmet shipping needs, unhappy customers, and a whole lot of extra fees and charges.

So, what questions should I ask a freight shipping company before I start working with them? Here are six must-ask questions:

  • Question #1: Are you licensed and bonded shipping professionals? This one is crucial. If they’re not licensed and bonded, they’re not worth your time. A licensed freight forwarder is required to follow certain regulations put in place by the licensing body. This means fair rules, standards, and prices. Aditionally, bonded freight forwarders are able to protect their clients and can even reimburse them in the event that financial losses occur. If a shipping professional isn’t licensed and bonded, then proceed at your own peril!
  • Question #2: Can I track my cargo? Being able to track your shipment is a must. If you know where your shipment is and when it will arrive, then you’ll be able to plan ahead if something goes wrong.
  • Question #3: Do I have to pack and prepare my own cargo? Some freight forwarders offer packing services, while others require that you prepare your own cargo. If you don’t want to have to worry about packing your own cargo, then you’ll want to make sure that they will handle it for you.
  • Question #4: What’s included in your rates? Protect yourself from sneaky upsells and take advantage of free quotes. Know what you’ll be paying and what it’s all for ahead of time!
  • Question #5: Will there be any costs at the destination to consider? There are almost always destination costs for shipments. Find out what those costs may be ahead of time so you’re not surprised!
  • Question #6: Can you accommodate for my shipping needs? Need to keep your shipment safe from the harsh elements? Ask about a dry-van shipment! Or maybe you have several pounds of frozen goods that need to be kept cold during the delivery process? Then you’ll need a refrigerated van! Find out what shipment options they offer ahead of time and see if they will be able to accommodate for your shipping needs.

 

Speak with a shipping and logistics expert for free!

 Like we mentioned before, we’re a team of shipping and logistics experts based in Colorado. We’d be happy to speak with you about all of your freight needs! Request your free consultation today to get started!